“I am very active with the New England Water Environment Association and in April 2016, while serving as NEWEA President Elect, I was fortunate to meet Kate when she presented a case study comparing risk and vulnerability assessment tools for the water sector at our Utility Management Committee’s Managing Risk and Resiliency Specialty Conference and Workshop. The content of her presentation was timely, thought provoking, and directly relevant to our utility. I quickly determined that it would be in our utility’s best interests to work with Kate to review and update our emergency preparedness program.


Since that time, we have partnered with Kate on the preparation of a Critical Infrastructure Protection Risk Assessment using the Risk Analysis and Management for Critical Asset Protection (RAMCAP) methodology for our water and wastewater assets, a business continuity plan, and a half day tabletop exercise simulating an extreme flooding event that she facilitated with several members of our operations staff participating. We consider Kate to be a valued and essential member of our DPW team, who has educated and guided us to become a more focused, competent, and prepared utility service provider with respect to risk analysis and resiliency planning.

I would highly recommend that utility managers and operators that are interested in working with an industry leader and expert to contact Kate.  She has the unique skills necessary to work closely with you to develop a risk management and resiliency plan that will fit the specific needs of your utility that will serve you well now and in the future.”

– James Barsanti, P.E., Assistant Director of Water and Wastewater, City of Framingham Massachusetts Department of Public Works 



“Southington’s Health Department has been pleased to utilize the Principals of Gradient Planning for Public Health Emergency Preparedness planning for the past five years. Their professional service, attention to detail and ability to provide for our changing needs has been essential to our success in crafting plans and conducting exercises for our Town’s emergency public health care.”
– Charles Motes, M.S., M.P.H., Health Director for the Town of Southington, Connecticut


“We have been very pleased with the energy, creativity, and focus of the people at Gradient Planning in implementing and documenting a tabletop exercise simulating an extreme drought in our towns. Their materials were excellent – they did not overload us with massive materials of boiler-plate; only value-added items that were well thought out. Their ability to think on their feet and improvise during the tense times at the exercise were evident to all involved, who appreciated their ability to guide them to a successful conclusion of their tasks. We would not hesitate to contract with them again.”
– Ed Edelson, Director of the Pomperaug River Watershed Coalition


“It was our good fortune to have employed Gradient Planning in the design, development, and implementation of the Regional Water Authority’s Business Continuity and Incident Management Plans. Gradient Planning’s team of professionals provided solid guidance and direction, coupled with an unparalled knowledge base and real-world experience, to deliver sound, practical (and nationally recognized) business continuity management tools that will ensure our ability to meet our customers needs. We look forward to continuing our relationship with Gradient Planning in fostering the Authority’s mission, vision, goals, and values.”
– James Flynn, BS, MS, CPMM, Facilities Manager at the South Central CT Regional Water Authority


“Thank you!! I learned so much and made valuable contacts. Thanks again for your knowledge and persistence in our emergency response planning seminar. Some folks brush it off, but I know the time is coming when all operators will need the information you provided.”
– MZ Marie, Independant Contracted Operator, Washington County, ME